PRIVACY POLICY

1. INFORMATION WE COLLECT

When you visit our website, create an account, or place an order, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing address provided when you create an account or place an order.
• Payment Information: Payment details are processed securely by Stripe. We do not store your full credit card number on our servers.
• Account Information: Login credentials managed through Supabase authentication. Passwords are hashed and never stored in plain text.
• Usage Data: Pages visited, products viewed, time spent on site, referring URLs, browser type, device type, and IP address.
• Design Data: Garage Builder and Floor Designer configurations you create, including dimensions, product selections, and layout preferences.

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• Processing and fulfilling your orders
• Creating and managing your account
• Sending order confirmations and shipping updates
• Providing customer support
• Improving our website, products, and services
• Sending promotional emails (only with your consent; you can unsubscribe at any time)
• Saving your garage and floor designs for future access
• Analyzing site usage to improve user experience

3. THIRD-PARTY SERVICES

We work with trusted third-party services to operate our business:

• Stripe: Handles payment processing. Stripe's privacy policy governs how they handle your payment data. See stripe.com/privacy.
• Supabase: Provides authentication and database services. Your account data is stored securely with encryption at rest.
• Google Analytics: Collects anonymized usage data to help us understand how visitors interact with our site. You can opt out using browser extensions or cookie settings.
• Vercel: Hosts our website and handles content delivery.

4. COOKIES

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your cart contents
• Store your design preferences in the Garage Builder and Floor Designer
• Analyze site traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site, such as staying logged in or retaining your shopping cart.

5. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide services. Order records are kept for accounting and legal compliance purposes. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. DATA SECURITY

We implement industry-standard security measures to protect your data, including HTTPS encryption for all communications, secure password hashing, and restricted access to personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@mysweetgarage.com.

8. CHILDREN'S PRIVACY

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. CONTACT US

If you have questions about this Privacy Policy, please contact us:

• Email: support@mysweetgarage.com
• Phone: (972) 762-6301
• My Sweet Garage, Dallas, TX